Privacy Policy

IADORELITTLEFEET.COM ("IALF", "we", "our", "us") will always respect the privacy rights of its online visitors ("you", "your", "yours") and understand that the information collected from you must be protected. Maintaining the security of your data is a priority of IALF.  We pledge to handle your data fairly and legally at all times.  We have adopted a privacy policy, as set out below, that provides details of how we collect, store and use the information that you provide us with.  This privacy policy has been updated in line with the requirements set out by the EU General Data Protection Regulation.  We really value your privacy, so we would like to explain our website’s policy to you.

If you are under the age of 18, it is necessary that you inform a parent or guardian about our Privacy Policy and Terms and Conditions and obtain their consent to the Privacy Policy and Terms and Conditions before you register your details or place an order with us.

The following information is provided by IALF to enable our online visitors to be fully informed of our policies with regard to your privacy. This privacy policy applies whether you use your mobile device or go online.  By visiting IADORELITTLEFEET.COM, you hereby accept and consent to the practices described in this Privacy Policy and the Terms and Conditions

Please note that this Privacy Policy applies to IALF, but not to any websites maintained by other companies or organisations to which we link. Please ensure that you read the privacy policy of such other companies or organisations before submitting any personal information.

Personal Information

Your personal information is important to us.  We collect personal information in various ways directly from our online visitors when they place order for themselves. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address(es) and birth date so that we are able to process and fulfill your order. Credit card details are entered directly into our system.  IALF does not transmit information on our systems. In certain instances, we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information about you as a result of having to carry out authentication, identity or money laundering checks. We also collect personal details from you when you contact us with any queries or complaints.

Other Information

By using our website, we may also collect non-personal data about your use of the website such as: the pages visited, times and volume of use of the services as well as Traffic Data. Traffic Data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.

What are Cookies?

Our website uses cookies to keep track of how often you visit our website, the contents in your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

How is the Information we have about You used

IALF will use your personal information to process orders and payments, to enable us to manage customer service interactions with you and to contact you electronically (with your agreement) about promotional offers and products which we think may interest you. We will also use your personal details to fulfill and deliver your order and to manage your account with us. Your personal information may also be checked with credit agencies where necessary for card payments to prevent fraud. We may share your personal data with any regulatory body, governmental body, law enforcement agency, court/tribunal or insurer where we are required to do so to comply with our legal obligations, to exercise our legal rights (for example in court cases), for the prevention, detection, investigation of crime or prosecution of offenders and for the protection of our customers. 

When you register with us you will be asked if you want to subscribe to our update service. If you decide to opt for this service, the information you provide will allow us to alert you to new products and special offers. We do not collate statistical information about site traffic, sales and other commercial information to pass on to any third party.

Opt-In and Opt-Out Provision

When you register for a customer account with IALF, we will provide you with a link to the Privacy Policy and consent button for the collection of your personal data. You must register before you can place an order.

You have the right at any time to remove your name and personal information from our database by sending us an email to customer@iadorelittlefeet.com or by writing to us at I Adore Little Feet Limited, 1 Bromley Lane, Chislehurst, BR7 6LH.

How to Amend your Personal Details

If for any reason you are concerned that the personal information maintained by us is incorrect, please visit the web site and, after logging into the site using the "Log In" menu on the home page; your personal information will be made available for review and change in the "My Account" section. Only you can access your personal data from the website using your password and User ID.  If you prefer, we will amend your personal details if you contact us at customer@iadorelittlefeet.com.

Keeping your Personal Details Safe

We will only collect personally identifiable information from you as necessary to serve you having regard to our the business purpose as set out above and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.  We will never sell or rent our customer data to other organisations for marketing purposes. 

Any Queries?

If you require further information about our Privacy Policy, please go to the Contact Us section of the web site and send us an email to customer@iadorelittlefeet.com.

Your Consent

By visiting IADORELITTLEFEET.COM, you hereby accept and consent to the practices described in this Privacy Policy.

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